Delete your Stelleaf account and data
20 September 2026
This page explains how to delete your account and data for the app “Stelleaf” (별갈피) by SSAMOK SOFT. You can request deletion by email even if you have not installed the app or can no longer access it.
Option 1 — Delete in the app
In Settings > Delete account, choose server-only deletion or deletion of both server and this device's data. Photo cleanup, the RevenueCat erasure request, and account/database deletion run in sequence. Retry if a network or provider error occurs. The app clears the chosen device data after confirming server completion.
Option 2 — Request by email (no app required)
From the email address you signed up with, send a message to ssamoksoft@gmail.com with the subject “Stelleaf account deletion request”. After identity verification, your request is processed within 7 days.
What gets deleted
We delete the server account, linked records, settings and photos, and request RevenueCat customer erasure. You may retain device data with the server-only option. Manage separately exported files and data remaining on other devices yourself. Uninstalling alone does not delete server data or cancel subscriptions. Confirmation records and statutory records follow the retention rules below.
Individual deletions and permanent erasure
Individual deletion: once synced, daily server cleanup clears content (names, notes, scores, locations, etc.) more than 30 days after the recorded deletion time. Deleted rows retaining IDs, relationships and timestamps needed for sync are removed by daily cleanup after 365 days. Server photo files are cleaned separately during app sync and may be delayed by offline use or failure. These periods do not automatically erase deleted records on your device. Deletion confirmation: request/user IDs and timestamps used to recover lost responses or retries are removed by daily cleanup more than 30 days after completion. Incomplete requests remain so processing can resume.
About subscriptions
Subscriptions (Stelleaf Premium) are separate from account deletion. If you have an active subscription, cancel it directly in the App Store or Google Play — deleting your account does not cancel it automatically.
Statutory retention
Payment-related records that must be retained under the Korean e-commerce act and related laws are kept for the statutory period and then destroyed.
Contact
For questions about deletion, contact ssamoksoft@gmail.com.